Warehouse Supervisor

Careers Calendar Posted 01/08/2022
Location Horsforth, Leeds
Salary £26K - £28K (Dependent upon experience)
Department Warehouse & Supply Chain

Our people are at the heart of our business and everything we do.

Together, we help people create amazing personal care products by getting the ingredients right.

We are Stephenson, one of the world’s leading innovators and manufacturers of solid format and sustainable ingredients.


We’ve been working through generations to get the ingredients just right. Our heritage is important, but it doesn’t define us. We’re a forward thinking, innovative company, discreetly helping customers disrupt markets all over the world.


We’re a manufacturing business passionate about people and the relationships they build.

About The Role

You will support the Warehouse Manager in all aspects to achieve the efficient running of the warehouse function. You will work on a two-week shift rotation covering the hours of 6-2pm and 2-10pm, 5 days per week (core hours are 37.5 hours per week). Whilst on shift you will be responsible for the daily management of people, maintaining a Gold standard of GMP across the department and playing an active part in the continuous improvement throughout all work areas.

Main Role Responsibilities

An Overview

  • The key deliverable of the role is to support the Warehouse Manager and the wider team in all Warehouse operations, with the aim to maintain an efficient, clean, and safe environment whilst on shift.

  • Delivering excellent customer service, whether that is internal or external customers.

  • Being an integral member of the business, working towards the same goal.

  • Be able to deputise for the Warehouse Manager in their absence when required.

  • Responsible for the safe and efficient running of the warehouse environment on their shift.

  • Supervise and control order picking, goods in, and goods out operations to ensure accuracy with minimum handling and stock damage.

  • Able to execute warehouse SOPs in line with the skills matrix.

  • To assist with tanker discharge when needed.

  • Able to carry out training with operators against SOPs when required.

  • To support all stock taking activities.

  • To ensure a gold standard of warehouse GMP is maintained.

  • Contribution of proactive ideas in relation to continuous improvement.         

  • Able to carry out warehouse SOP’s in line with the skills matrix.

  • To carry out one Lean Six Sigma Yellow Belt improvement project every 12 months.

Safety Performance - You are responsible during your shift for supporting the safe management of the warehouse department. You are expected to lead from the from the front and demonstrate a positive safety culture (e.g., be an exemplar for wearing required PPE) and actively promote best practice. You are responsible for ensuring all Safety/Environment Incident Events are reported immediately to the Warehouse Manager, together with reporting the events within EHS.  You are responsible for carrying out an initial investigation of all Incident Events and to support any RCA’s and the implementation of any CAPA’s.


Quality Performance - You are expected to support the Warehouse Manager in maintaining a Gold standard of GMP within the warehouse environment and drive this expectation to other team members.


Team and Individual Development - You are expected to support a positive environment in the “Stephenson Family Culture” and to promote proactive involvement in continuous improvement. You are responsible for ensuring that Shift Team Members are trained and competent in all aspects of their job and site procedures. Subsequently, identify any gaps and to coach and develop individuals to close those gaps working in conjunction with the Warehouse Manager.





Customer, Safety and Quality focus

  • Identify opportunities that benefit the internal or external customer and be active in implementing improvements.

  • Responsible for completing Near Miss reports, Incident Events and, Workplace Observations as required through EHS.

  • Support accident and environmental non-conformance investigations as appropriate.

  • Understand and demonstrate through actions the importance of Behavioural Safety.

  • Understand and enforce relevant Site Safety Policies & Rules.

  • Understand environmental impacts and the importance of control measures and adherence to them.

  • Understand and comply with site waste management procedures.

  • Support energy and waste reduction activities.


Making things happen

  • Demonstrate urgency and move quickly to implement decisions once they have been made.

  • Focus effort on continuous improvement, work simplification, and the elimination of non-value-added activities by supporting and contributing to Yellow Belt project as requested.

  • Deliver necessary support to teams to help resolve issues and offer constructive solutions to ensure delivery of objectives.

  • Ensure work area is organised and ready for the oncoming shift and carry out handovers ‘on the job’.

Building Talent and Teams

  • Support the creation and modification of Standard Operating Procedures (SOPSs) to pass on knowledge to colleagues.

  • Responsible for identifying own (and Teams) Training needs and liaising with Safety and Training Co-Ordinator to close any gaps.

  • Attend all planned training sessions and ensure that personal training records are kept up to date.

  • Complete training programs on new equipment and MHE as appropriate.

  • Contribute to developing training material for production areas as appropriate by liaising with Safety and Training Co-Ordinator.

  • Actively support team decisions and challenge team members who do not; set aside own ideas or preference once choices have been made.

  • Work supportively and cooperatively with people even when under pressure.

  • Provide feedback and invest time to help team members achieve their development needs.

  • Offer honest and constructive feedback to others, helping them in their development.


Ownership, Accountability and Responsibility

  • To support the Warehouse Manager in organising labour to ensure all warehouse elements are appropriately manned.

  • Responsible for publishing a Shift Summary Document (Handover) to all key stakeholders before the end of your current shift.

  • Responsible for ensuring a full handover with oncoming colleagues.

  • Report own absence to Warehouse Manager following Absence Procedures.

  • Responsible for ensuring teams are maintaining a Gold standard of housekeeping through adherence to all agreed zone area ownership.

  • Responsible for supporting GMP improvement activities. +++


Clarity of Purpose

  • Support the Warehouse Manager through understanding of information received in daily team briefs and other handovers/information provided to you. 

  • Be familiar with and understand business strategy and targets and how that links with the day-to-day responsibilities in your role.

  • Provide alignment and help team to understand where their role helps to achieve teams’ goal.

About You

Are you a manufacturing expert looking for a challenge and an opportunity to advance your skills and your career in a great working environment?  We are looking for someone passionate to join our manufacturing business, to help us keep making a difference. The role is within the Warehouse & Supply Chain Team, and the successful candidate will relish the diversity of collaborating with multiple internal teams!

Skills & Competencies

You will have strong leadership qualities, a mixture of the key core styles, with the ability to read a situation and / or individual, to understand which is appropriate at that time, whether that be making fast paced decisions, or whether that be a more democratic or coaching approach.


You will have the ability to identify and drive continuous improvement opportunities, an analytical thinker with people skills!


But the most important part is culture fit. We are looking for someone with passion and drive, a self- starter that is excited by the prospect of joining a growing business with big ambitions!


You will be based at our Leeds office and production site.

Closing Date

Friday 19th August 2022 - 4pm

Please send CV’s to recruitment@stephensongroup.co.uk

Looking for more information?

If you have any questions about the business, the role or process please don’t hesitate to get in touch with us.


Mark Thompson

Warehouse Manager

mark.thompson@stephensongroupco.uk                        0113 205 0900

Cheryl Speller

HR Officer

recruitment@stephensongroup.co.uk                   0113 205 0916